Privacy policy

This website (hereinafter "website") is provided by Northcomp GmbH (hereinafter "us" or "we"). Further information about the provider of the website can be found in our legal notice.


Handling of personal data

In the following, we would like to inform you about how we handle personal data when you use this website. Unless otherwise described in the following sections, the legal basis for the processing of your personal data arises from the necessity of processing for the provision of the functionalities requested by you on this website (Art. 6(1)(b) General Data Protection Regulation).

1. accessing the website

When you access our website, your browser transmits certain data to our web server for technical reasons in order to provide you with the information you have requested. To enable you to visit the website, the following data is collected, temporarily stored and used

  • IP address
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Operating system and its access status / HTTP status code
  • Amount of data transferred
  • Website from which the request originates
  • Browser, language and version of the browser software

In addition, to protect our legitimate interests, we store this data for a limited period of time in order to initiate a derivation of personal data in the event of unauthorised access or attempted access to local servers (Art. 6(1)(f) General Data Protection Regulation).

2. use of cookies

What cookies are

We use so-called "cookies" on this website.Cookies are small text files that are stored in the memory of your end device via your browser. Cookies store certain information (e.g. your preferred language or page settings), which can be sent back to us by your browser when you visit the website again (depending on the lifespan of the cookie).

Which cookies we use

We distinguish between two categories of cookies:

(1) functional cookies, without which the functionality of our website would be limited and

(2) optional cookies for website analysis and marketing purposes.

We only use optional cookies with your prior consent (Art. 6(1)(a) General Data Protection Regulation). When you visit our website for the first time, a banner will appear on our website in which we ask for your consent to the use of optional cookies. If you give your consent, we will store a cookie on your computer and the banner will not be displayed again for the lifetime of the cookie. Thereafter, or if you actively delete this cookie beforehand, the banner will be displayed again the next time you visit our website in order to obtain your consent again.

How to prevent the use of cookies

Of course, you can also use our website without cookies. You can configure or completely deactivate the use of cookies in your browser settings at any time. However, this may restrict the functions or user-friendliness of our website. You can object to the use of optional cookies at any time by using the corresponding objection option in the table.

3. website analysis Google Analytics

On this website, we use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

Google analyses your use of this website on our behalf. For this purpose, we use cookies, which are described in the cookie table above. The information collected by Google about your use of this website (e.g. the referring URL, pages visited on our website, the web browser you use, your language setting, the operating system you use or your screen resolution) is transferred to a Google server in the USA, stored there, analysed and the result made available to us in anonymised form.

Your usage data is not linked to your full IP address. We have activated the IP anonymisation function offered by Google on this website so that the last octet (IPv4 type) or the last 80 bits (IPv6 type) of your IP address are deleted.

Google is also in the EU-US Privacy Shield so that an appropriate level of data protection is established for data at Google in the USA.

You can revoke your consent to web analysis at any time by either installing the available browser plugin from Google or by cancelling your consent in the table above, whereby an opt-out cookie is set. Both options only prevent web analyses as long as you use a browser on which you have installed the plugin or as long as you do not delete the opt-out cookie.

Further information on Google Analytics can be found in the Google Analytics Terms of Use, in the Security and privacy principles of Google Analytics and in the Google Privacy Policy.

4. use of contact forms

You can contact us directly using the contact forms provided on the website. You have the option of providing us with the following information in particular:

  • First and last name, title
  • Contact details (e.g. e-mail address, telephone number)
  • Message

We collect, process and use the information you provide via contact forms exclusively for the processing of your specific request.

5. use of the newsletter

You have the option of subscribing to a newsletter on the website. In order to send you a newsletter, we collect and use the email address you provided when registering on the basis of your prior consent (Art. 6(1)(a) General Data Protection Regulation), and you also have the option of voluntarily providing us with the following additional information when registering in order to personalise the newsletter:

  • First name and surname
  • title
  • Company name
  • City, country
  • language
  • Topics: Components / Chair parts / Wheels - castors

We use the so-called double opt-in procedure to register for the newsletter. After you have registered on the website, we will send you a message to the e-mail address you have provided asking you to confirm your registration. If you do not confirm your registration, your registration will be automatically cancelled. We log your registration and confirmation in order to prevent misuse of your personal data. We store the IP addresses used for your registration, the times of your registration and confirmation and our registration notifications as well as the text of your registration and confirmation.

You can revoke your consent to receive the newsletter at any time with effect for the future. You can declare your cancellation by confirming the link provided for this purpose in each newsletter or to the contact person named below.
The processing does not take place outside the European Union (EU) or the European Economic Area.

6. external services and content on our website

We integrate external services or content on our website. If you use such a service or if third-party content is displayed to you, communication data will be exchanged between you and the respective provider for technical reasons. In addition, the provider of the respective services or content may process your data for other purposes of its own. We have configured services or content from providers that are known to process data for their own purposes to the best of our knowledge and belief in such a way that either communication for purposes other than displaying the content or services on our website does not take place, or communication only takes place when you actively decide to use the service. However, as we have no influence on the data collected by third parties and its processing by them, we cannot provide any binding information on the purpose and scope of the processing of your data. For further information on the purpose and scope of the collection and processing of your data, please refer to the data protection notices of the providers of the services or content integrated by us who are responsible for data protection:


7. transfer of data for processing on our behalf

We sometimes use specialised service providers to process your data. Our service providers are carefully selected and regularly monitored by us. They process personal data only on our behalf and strictly in accordance with our instructions on the basis of corresponding order processing contracts.

Processing of data outside the EU / EEA

Some of your data is also processed in countries outside the European Union ("EU") or the European Economic Area ("EEA"), where the level of data protection may generally be lower than in Europe. In these cases, we ensure that an adequate level of data protection is guaranteed for your data, e.g. through contractual agreements with our contractual partners (copy available on request), or we ask for your express consent.

8. information about your rights

The following rights are available to you under the applicable data protection laws:

  • Right to information about your personal data stored by us;
  • Right to rectification, erasure or restriction of processing of your personal data;
  • Right to object to processing that serves our legitimate interest, a public interest or profiling, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims;
  • Right to data portability;
  • Right to lodge a complaint with a supervisory authority;
  • You can revoke your consent to the collection, processing and use of your personal data at any time with effect for the future. You can find more information on this in the respective sections above, where data processing based on your consent is described.

If you wish to exercise your rights, please address your request to the contact person named below.

9. contact

For your data protection concerns, please use our email: info@northcomp.com or contact our data protection officer at the following address:

Data Protection Officer
Northcomp GmbH
Heinrich-Schicht-Strasse 9
42499 Hückeswagen

10. adaptation of the privacy policy

We reserve the right to update this privacy policy from time to time. Updates to this privacy policy will be published on our website. Changes will apply from the time they are published on our website. We therefore recommend that you visit this page regularly to find out about any updates that may have been made.

11. use of the SalesViewer® technology

This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimisation purposes on the basis of the website operator's legitimate interests (Article 6(1)(f) GDPR).

For this purpose, a javascript-based code is used to collect company-related data and the corresponding use. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymised and is not used to personally identify the visitor to this website.

The data stored by Salesviewer is deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click on this link again.

12. use of social media plugins

  • a. Type and purpose of processing

    Social plugins from the providers listed below are used on our websites. You can recognise the plugins by the fact that they are marked with the corresponding logo.Under certain circumstances, information, which may also include personal data, is sent to the service provider via these plugins and may be used by them. We prevent the unconscious and unwanted collection and transmission of data to the service provider by means of a so-called Shariff solution. Only by clicking on the plugin is the collection of information and its transmission to the service provider triggered. We do not collect any personal data ourselves by means of the social plugins or through their use.
    We have no influence on what data an activated plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers attempt to store cookies on the computer used.

  • b. Legal basis of the processing

    The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the functionality of our website.

  • c. Data categories

    Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used:

  • d. Recipient
    • Employees of the IT department of your own company
    • Facebook
    • Google
    • LinkedIn
  • e. Storage periods

    The data collected directly by us via the social media plugins is deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected.
    We have no influence on the storage period of your data that is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see above).

  • f. Legal / contractual requirement

    The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

  • g. Transfer to third countries

    Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

  • h. Revocation of consent

    You can revoke your consent to the storage of your personal data at any time with effect for the future. You can inform us of your revocation at any time using the contact option provided at the beginning of this data protection notice.

  • i. Automated decision-making and profiling

    As a responsible company, we do not use automated decision-making or profiling for this data processing.

13. google maps

  • a. Type and purpose of processing

    We use the Google Maps service on this website. Google Maps is operated by Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. You can find more information about data processing by Google in the Google data protection information. You can also change your personal data protection settings there in the data protection centre. When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

  • b. Legal basis of the processing

    The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

  • c. Data categories

    Anonymised IP address of the website visitor

  • d. Recipients

    Recipients of the data are internal employees of the {department/s} and Google as processor.

  • e. Storage periods

    Data is only processed in this context for as long as the corresponding consent is available. It will then be deleted, provided there are no statutory retention obligations to the contrary. To contact us in this context, please use the contact details provided at the beginning of this privacy policy.

  • f. Legal / contractual requirement

    The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

  • g. Transfer to third countries

    Processing may take place outside the European Union (EU) or the European Economic Area (EEA).

  • h. Revocation of consent

    If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website, or only to a limited extent. You can withdraw your consent to the storage of your personal data at any time with effect for the future. You can inform us of your cancellation at any time using the contact details provided at the beginning of this privacy policy.

  • i. Automated decision-making and profiling

    As a responsible company, we do not use automated decision-making or profiling for this data processing.

Status: 25/03/2025